Go to Settings > General > scroll down and tap on Reset.

The problem of being unable to sign-in to iPhone might be related to Network Settings on iPhone. Now see, if you are able to Sign-in to iMessage and FaceTime. Restart iPhone and Sign back into your device by using your Apple ID and Passcode. Move the slider to right, to Power OFF iPhone. Press & Hold the Power button, until you see slide to Power OFF screen. On the next screen, scroll down to bottom and tap on Sign Out. Open Settings and tap on your Apple ID Name. This can be often fixed by signing out of Apple ID and signing back again. The problem could be due to Apple’s iMessage service being unable to verify your Apple ID. On the next screen, make sure that your Apple ID email address is listed under ‘You Can Be Reached By iMessage At’ section. Go to Settings > Messages > scroll down and tap on Send & Receive. Hence, make sure that your Apple ID is listed under “You Can Be Reached By iMessage At” section. IMessage makes use of Apple ID to send and Receive iMessages. If required, tap on Time Zone and select the correct Time Zone on the next screen.Īfter this, make sure Set Automatically option is Enabled > close the Settings screen and see if you are now able to sign into iMessage or FaceTime. On Date & Time Screen, temporarily disable Set Automatically and make sure iPhone is displaying the correct Date and Time under ‘Time Zone’ section. The most commonly recommended solution for problem with iMessage and FaceTime is to make sure that your iPhone can automatically set its Date and Time. Wait for iPhone to completely Power OFF > After 30 seconds restart your device by pressing the Power button. On the next screen, use the slider to Power OFF your device. Go to Settings > General > scroll down and tap on Shut Down. Restarting iPhone can often fix problems by terminating stuck processes, which might be preventing you from signing into iMessage. If none of these methods work, you can either Create a New Apple ID or contact Apple Support and find out if your Apple ID has been blocked or placed on special status. In most cases, this problem can be fixed by using one of the methods as provided below. In a typical case, you will see an error message reading Unable to contact iMessage server or An Error occurred during activation.

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